Frequently asked questions

No referral is needed to see a speech pathologist privately or using NDIS funding. For a Medicare rebate you need an eligible referral from your GP. Eligibility should be confirmed against the client's referral and current Medicare requirements.

There is no online booking. Please email or call and Juno will get back to you to talk about your needs and availability.

Mostly children, from early communication through the school years, as well as some adults.

No. Juno Speech Pathology does not offer feeding or swallowing services. Please speak with your GP about a referral to a service that does.

NDIS rates are listed on the fees page. For private fees, please contact Juno for current fees.

Self-managed and plan-managed. NDIA-managed (agency-managed) plans are not currently offered.

Possibly. Medicare may contribute with an eligible GP referral, and some private health extras policies include speech pathology. Eligibility should be confirmed against the client's referral and current Medicare requirements. Please check your cover with your fund. See Medicare and private health.

No. Juno Speech Pathology is not registered for GST.

In your home, in the community (such as kindy or school), at another agreed location, or by telehealth. See service area.

It can, particularly with a parent or carer joining in. Whether it suits depends on the child and their goals. See telehealth.

With your consent, yes — liaison with schools, early childhood educators and other professionals is part of the service.

Client records are kept in a secure practice system hosted in Australia (Amazon Web Services, Sydney region), with encryption and restricted access. See the privacy policy.

Just the basics: who the sessions are for, a general idea of what you’d like help with, and the best way to reach you. Please don’t send detailed health information or reports by email — Juno will arrange a more secure way to share them.